Account or bill help
Questions about Medify, your account, or a bill you uploaded.
support@medify.mySend each request to the right Medify inbox
Choose the address that matches your question. If you are unsure, send it to hello@medify.my and we’ll take it from there.
Privacy requests
Access, correction, deletion, consent, or other personal-data questions.
privacy@medify.myGeneral feedback
Partnership ideas or feedback on how Medify explains the product.
hello@medify.myBefore you email
A little context helps us understand the problem without making you repeat yourself.
- A short description of what happened
- The page or feature you were using
- The exact error message, if one appeared
- A screenshot only when it does not expose private bill information
We aim to respond as quickly as we can. Privacy, technical, and general questions may have different response times.